Good to know.
The details behind the redesign offer, billing, ownership, and hosting. If your question isn’t here, get in touch — we’ll give you a straight answer.
The redesign offer
Do I really see the new site before I pay?
Yes. We design a modern version of your website first, then send you a private link to review it. You only pay if you decide to keep it — there’s no cost to look and no obligation.
What does the $49/month plan include?
A modern website built for your business, managed hosting, automatic HTTPS, monitoring, security maintenance, regular backups, connection to your existing domain, technical SEO foundations, and updates before and after launch. There’s no upfront design fee and no setup, activation, or migration fees.
Is there an annual option?
Yes — $490 per year, which includes two months free, billed annually.
How do I get a redesign?
Two ways. If we’ve contacted you with a private link, review it and sign up through that link. If you found us on your own, use Request a redesign and we’ll review your current site.
Is my website a fit?
What kinds of websites is the offer for?
The $49 offer is designed for straightforward informational business websites — the kind that present a business, its services, and how to reach it. We review each request to make sure the offer is a good fit for the website and the business.
What isn’t a fit right now?
Projects that generally fall outside the offer today include online stores, shopping carts, customer portals, custom applications, and unusually complex sites that require extensive specialized functionality. If you’re not sure where your site falls, ask us — we’ll tell you plainly.
Revisions & updates
Can I request changes before it launches?
Yes. We fine-tune the site with you before it goes live — revisions and content updates are part of getting it right.
What about updates after launch?
We keep your existing content current — hours, staff, services, photos, and wording. Send us the change and we’ll take care of it.
What might need a separate quote?
Major new functionality, substantial expansion, additional pages, or work beyond the included refresh may require a separate quote. We’ll always talk it through with you before any additional work.
What is the three-year design refresh?
Active customers can request an included design refresh after each 36 months of continuous active service, so today’s redesign does not become tomorrow’s outdated site. Eligibility requires continuous service and resets if you cancel. It is not automatic—you review the proposed refresh before anything changes, and the refresh applies to the existing website and its existing scope.
Billing, ownership & cancellation
Can I cancel?
Monthly customers can cancel at any time. Cancellation prevents the next monthly renewal, and there is no further monthly obligation.
Are annual payments refundable?
Annual payments are nonrefundable. If you cancel an annual plan, it stops the next renewal and your website remains available through the end of the paid annual term.
What do I own?
You keep ownership of your domain, your original content, and your existing email service. We may manage DNS with your permission, but we don’t take ownership of your domain.
If I cancel, can I take the website with me?
The Enterhost-built website is provided while your plan is active. If you cancel, you keep your domain, your original content, and your email — please keep your own copies of anything you supplied, since we aren’t required to package or return it. The Enterhost design, code, layout, and finished website don’t transfer unless you purchase them through a separate agreement. If that’s something you want, contact us and we’ll walk you through the options.
Hosting, security & backups
Who hosts the website?
We do, using our own hardware and network. Hosting, automatic HTTPS, monitoring, security maintenance, and regular backups are all included in your plan.
What if something goes wrong with the site?
We monitor your site and keep regular backups. If it’s ever needed, we can restore from an available backup.
Do you handle connecting my existing domain?
Yes. When you’re ready, we connect your existing domain and handle the switch for you — the part most people would rather not deal with.
Can you set up Google Search Console or Analytics?
We include technical SEO foundations and can configure Google Search Console when practical. Google Analytics can also be added on request.
Still have a question?
Contact us