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Our step-by-step instructional Support Demos provide you with a visual tool to assist you with server administration and configuring leading email, FTP and web development software packages.

Network Troubleshooting
FTP Clients
Email - How to Create Accounts in POP3 Clients
Dreamweaver
Database
DNS - NameServer Changes at Domain Registrars
DNS - Creating Private Nameservers at Domain Registrars
Server Administration
ColdFusion Server Administration
AutoBak Backup Utility
Helm 3.x - Reseller
Helm 3.x - End User
Helm 4.x - Reseller
Helm 4.x - End User
SmarterMail - Reseller
SmarterMail 3.x - End User
SmarterMail 5.5 Series
SmarterStats - Reseller
 
 
Network Troubleshooting
How to Ping from your desktop
How to test connectivity using Traceroute
How to verify Port Connectivity to the Mail Server using Telnet
 
FTP Clients
WS_FTP - Configuring Sites in WS_FTP
WS_FTP - Transferring files in WS_FTP
WS_FTP - Managing files in WS_FTP
 
CuteFTP - Configuring Sites in CuteFTP
CuteFTP - Setting your preferences in CuteFTP
CuteFTP - Transferring files in CuteFTP
CuteFTP - Managing Sites in CuteFTP
 
SmartFTP - Configuring Sites in SmartFTP
SmartFTP - Transferring files in SmartFTP
SmartFTP - Managing files in SmartFTP
 
Email - How to Create Accounts in POP3 Clients
Eudora
IncrediMail
Netscape
Outlook Express
Outlook 2000
Outlook 2003
Outlook 2007
Pegasus
Thunderbird
 
Dreamweaver
Dreamweaver 3 - Configuring your site
Dreamweaver 4 - Configuring your site
Ultradev 4 ASP - Configuring your site
Dreamweaver MX - Configuring your site
Dreamweaver MX - Creating a navigation bar
Dreamweaver MX - Creating a form
Dreamweaver MX - FTP'ing your files
Dreamweaver MX - Creating a page layout
Dreamweaver MX - Creating rollover images
Dreamweaver MX - Creating tables
Dreamweaver MX - Creating a template
 
Database
How to connect to SQL 2000 using Enterprise Manager
How to connect using SQL Server Management Studio Express
 
DNS - NameServer Changes at Domain Registrars
000Domains.com
123-Reg.co.uk
Dotster.com
DRAMS.com
Enom.com
GoDaddy.com
Itsyourdomain.com
MelbourneIT.com.au
Namecheap.com
NetworkSolutions.com
OpenSRS.net
Register.com
Stargate.com
WildWestDomains.com
 
DNS - Creating Private Nameservers at Domain Registrars
000Domains.com
123-Reg.co.uk
Dotster.com
Enom.com
GoDaddy.com
Itsyourdomain.com
Namecheap.com
NetworkSolutions.com
OpenSRS.net
Stargate.com
 
Server Administration
Connecting to your dedicated server
Logging off disconnected sessions
Changing your Remote Desktop password
Setting up a new web and FTP site
Setting up a new FTP site
Creating a backup job to your NAS file space
Setting up DNS on your dedicated server
How to Restart your dedicated server
How to run Windows Updates on your dedicated server
How to Change a Site from ASP.NET 1.1 to ASP.NET 2.0
How to Add a Domain Pointer
How to use Host Headers with SmarterMail and SmarterStats
How to create a backup job to your FTP NAS file space
How to enable L2TP VPN connections on your server
How to enable PPTP VPN connections on your server
How to generate an SSL Certificate
 
ColdFusion Server Administration
How to enable CFFORM on a website on your dedicated server
 
AutoBak Backup Utility
How to setup Enterhost AutoBak
How to restore a file using Enterhost AutoBak
 
Helm 3.x - Reseller
Creating a hosting plan
Adding a user (hosting account)
Setting up DNS
Setting up a payment gateway
Setting up a Welcome Email and signup script
Setting up domain registration settings
Customizing the look of the user's control panel
Configuring currency, tax & invoice settings
Managing billing (invoices, statements, etc)
Changing your password and personal profile
Managing your Instant Messaging System
Adding a domain to a user account
Creating a default home page for new users
Adding extra features to plans
 
Helm 3.x - End User
Creating a POP account
Creating an email autoresponder
Creating a default (catchall) email account
Creating an email forwarder
Adding a domain
Creating a subdomain
Creating a domain alias
Creating a database
Creating custom error
Creating an FTP account
Using File Manager
Managing your billing
Installing SSL Certificates
Creating an ODBC DSN
Changing your password & personal profile
Monitoring resource usage & statistics
Adding extra features to your account
Creating an MRA (Multi-Recipient Account)
Installing FrontPage Extensions
 
Helm 4.x - Reseller
How to setup customer account roles
How to enable auto-signup
How to change your billing settings
How to create a new hosting plan
How to add custom buttons
How to edit your customer’s personal details
How to edit your personal details
How to configure domain registration settings
How to edit a user’s hosting account
How to create a payment gateway template
How to setup payment gateways
Viewing customer invoices
How to login to Helm for Resellers  
How to setup account login roles
How to add new users
How to setup overusage notifications
How to create a plan template
How to setup promotions
How to change your Helm password
How to run system reports
Configuring tax settings
How to add a domain to a user
How to add a package to a user
How to setup a user’s passwords
How to setup vouchers
 
Helm 4.x - End User
Creating an email alias
Creating an autoresponder
How to backup and restore your files
How to create custom buttons
How to edit your Default Documents list
How to edit your personal details
Ceating an email distribution list
Managing DNS zones with DNS Zone Editor
How to add a domain in Helm
How to create custom error pages
How to add extra features to your account
How to use File Manager
How to install FrontPage extensions
Creating an FTP account
How to login to Helm
How to add custom MIME types
Creating a MS-SQL database
Creating a MySQL database
Creating a ODBC DSN (Data Source Name)
How to add new packages
How to enable parent paths
How to change your password
Creating a domain alias (pointer)
Creating a POP email account
How to change your FTP password
How to use Password Reminder
How to use SnapIns
How to create a subdomain
How to view the usage report
How to create virtual directories
 
SmarterMail - Reseller
How to activate your SmarterMail license
Setting up SmarterMail
 
SmarterMail 3.x - End User
How to login to SmarterMail
Logging in to SmarterMail for the first time
How to open email messages in SmarterMail
How to write email messages in SmarterMail
How to create contacts in SmarterMail
How to create Calendar enties in SmarterMail
How to create Tasks in SmarterMail
How to create RSS Feeds in SmarterMail
How to read saved RSS Feeds in SmarterMail
How to create folders in SmarterMail
View email reports in SmarterMail
How to change your settings in SmarterMail
How to create an auto-responder in SmarterMail
How to setup Content Filtering in SmarterMail
How to setup Spam Filtering in SmarterMail
How to setup Trusted Senders in SmarterMail
 
SmarterMail 5.5
How to create contacts in SmarterMail
How to create an auto-responder in SmarterMail
How to setup Content Filtering in SmarterMail
How to create calendar entries in SmarterMail
How to create folders in SmarterMail
How to create RSS feeds in SmarterMail
How to create tasks in SmarterMail
How to login to SmarterMail
Logging in to SmarterMail for the first time
How to open email messages in SmarterMail
How to read saved RSS feeds in SmarterMail
Viewing email reports in SmarterMail
How to change your settings in SmarterMail
How to setup Spam Filtering in SmarterMail
How to setup Trusted Senders in SmarterMail
How to write an email message in SmarterMail
 
SmarterStats - Reseller
Setting up SmarterStats (Version 2)
 

 

Support FAQs

I am receiving the error "terminal services has exceeded the max number of connections."

How do I add a domain to my dedicated server?

Can Enterhost manage DNS for my dedicated server?

How do I allow my users access to SmarterMail and SmarterStats from the web?

How can I temporarily view my website setup on my dedicated server?

How do I run multiple websites on one IP address?

How do I block certain IP Addresses from accessing my server?

I manage my own mail server and need Enterhost to add a reverse DNS entry for me. How do I do this?